Denial Management

A person handing over a file labeled claims to another person. A laptop is visible in the background.

Minimizing Healthcare Claim Denials

A denial-free revenue cycle is something every provider strives for but seems nearly impossible. The industry average denial rate is above 10% and going up. Revenue cycle specialists see a multitude of reasons for claim denials. Here are a few … Read More

A graph representing growth is overlaid on top of a clipboard with a stethoscope. In the background, a person is working on a laptop.

5 Reasons Providers Are Seeing Increased Claim Denials

Providers have reported a surge in claim denials and reimbursement delays. According to a study by the American Hospital Association (AHA), 91% of interviewed providers indicate experiencing an increase in denials. Over half (51%) of those providers deemed the increase … Read More

A woman studying a graph on a monitor, with a laptop and an iPad nearby.

Real-Time Data in Revenue Cycle Management

The healthcare industry must emphasize the importance of minimizing the often unnecessary cost burden associated with reworking of claims due to denials. This can be accomplished by identifying possible claim denials and correcting them before submission. The key to improving … Read More

Close up of a mobile phone with Coronavirus covid-19 news update. There is a health benefits claim form in the background. The phone is being held and has an image of hand washing hygiene.

How to Improve COVID-19 Related Claim Denial Rates

Payers denying healthcare insurance claims is something we all are very familiar with. Whether the claims are denied for missing information, incorrect medical coding, or anything in between, 9% of claims are initially denied, on average. The national pandemic has … Read More

Several graphs measuring performance and medical reports with a stethoscope in the background.

Measuring RCM Performance – The Concept of Clean Claim Rate

Key Performance Indicators (KPIs) are used to measure how an organization or department is performing. Companies often evaluate and analyze their business processes against industry standards to see if there is room for improvement. With the help of industry leaders, … Read More

Suit-clad figure placing the letter 'D' to complete "Denied". As a reference to the need for management of complex claim denials.

Need for Management of Complex Denials

Improved medical claim management has been a necessity in the healthcare industry for some time. According to an article in Becker’s Hospital Review, a study showed that 62% of the healthcare executives interviewed noted declining reimbursements to be the most … Read More

An abstract image of the brain formed by node points and lines connecting the points. Representing Artificial Intelligence.

Artificial Intelligence in Revenue Cycle Management

What is Artificial Intelligence? Artificial Intelligence (AI) is defined as computers imitating “intellectual processes characteristic of humans, such as the ability to reason, discover meaning, generalize, or learn from past experience” with the ability to achieve goals. AI in healthcare … Read More